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patient engagement

Becoming the ideal doctor: What do your patients really want?The important differentiating characteristics patients seek in a primary care physician may not be what you'd expect.
Get great online reviews without violating HIPAAPhysicians have a big challenge when it comes to managing online reviews: HIPAA. Although patients may say whatever they like, doctors are bound by HIPAA not to release certain information, and the lines can be blurry.
It's a mistake if you're not on social mediaAs a healthcare provider, if you're not on social media by now, you should seriously consider it.
The definitive guide to sustained patient engagementThe push for value-based healthcare—higher quality, better access, and lower cost—has opened up the door for technology to automate elements of care at a much lower cost.
How to use price transparency to attract patients
How to use price transparency to attract patientsPrice transparency and sales funnels—what do these have in common?
Gender bias in patient care has damaging effects, especially for women.
Here’s how physicians can combat patient gripesI was recently inspired by another article in Medical Economics, and curiously, have a solution for each legitimate gripe, based on decades of sorting through the combatants in this health-care disaster we’re engaged in on a daily basis.
Education is a significant element of comprehensive care for COPD patients. In this Q&A, one expert shares her recommendations.
How can we as an industry help address the growing need and demand for quality mental health services? One of the more promising solutions is the expanded use of certified physician assistants.
Texting tips for various patient typesPatients are accustomed to texting in all facets of their lives and those habits carry over into their relationship with their doctor.