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patient engagement

Gender bias in patient care has damaging effects, especially for women.
Here’s how physicians can combat patient gripesI was recently inspired by another article in Medical Economics, and curiously, have a solution for each legitimate gripe, based on decades of sorting through the combatants in this health-care disaster we’re engaged in on a daily basis.
Education is a significant element of comprehensive care for COPD patients. In this Q&A, one expert shares her recommendations.
How can we as an industry help address the growing need and demand for quality mental health services? One of the more promising solutions is the expanded use of certified physician assistants.
Texting tips for various patient typesPatients are accustomed to texting in all facets of their lives and those habits carry over into their relationship with their doctor.
Top 11 gripes physicians have with patients
Top 11 gripes physicians have with patientsWe asked primary care physicians from around the country what their top gripes with patients have been, and their answers may surprise you—or relate to you wholeheartedly. Read on to find out what they had to say.
CMS’ 5-Star Rating system requires proactive intervention to improve patient medication adherence, and leaves plans with little room to rest on their laurels.
The growing financial impact of patient satisfaction
The growing financial impact of patient satisfactionWith more healthcare costs being shifted to consumers, they are expecting more from their providers.
Finding ways to communicate directly with and provide tailored services to LGBT individuals has been a challenge for managed care organizations, but experts say breaking barriers is imperative.
Physicians need to be more like the Ritz-Carlton to improve healthcare
Physicians need to be more like the Ritz-Carlton to improve healthcareThere could not be anything more different than the experience one has between checking in at the doctor’s office and checking in to the Ritz-Carlton.