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Craig Kasten
Consumer and provider expectations have changed as a result of the digital economy. Here are four reasons why payers need to start migrating their businesses in that direction.
While payers have worked to add technology capabilities along the way, these additions are merely bandages on top of a system that simply isn’t designed to do what the modern world demands.
After much angst and several delays, the healthcare industry recently completed the ICD-10 transition, but was it really necessary?
While Affordable Care Act has created huge opportunities for payers, most of those opportunities cannot be leveraged to their full advantage using 20th century strategies.